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Messaging services for businesses across India
SMSNiti helps businesses reach customers on the channels they already use. Our services cover bulk SMS (promotional, transactional and OTP), WhatsApp marketing and API, RCS, bulk voice calls, IVR, missed call service, bulk email and audience data.
Choose a service below, or tell us your goal and we will suggest the right mix and send you a quote.
- Five channels, one partner
- Registration help
- Quote built around you
Bulk SMS
Bulk SMS services
Reach every phone with text messages, with registration help and delivery reports.
Bulk SMS
Promotional, transactional and OTP SMS, sent in volume with reports.Promotional SMS
Offers, launches and announcements to opted-in customers.Transactional SMS
Order, payment and booking updates customers expect.OTP SMS
One-time passwords for login, sign-up and payments.WhatsApp services
Campaigns, updates and automation on the app customers open every day.
WhatsApp marketing
Campaigns with images and buttons to opted-in customers.WhatsApp API
Automation, chatbots and CRM integration.WhatsApp utility messages
Order and appointment updates.WhatsApp OTP
Verification codes with a copy button.RCS
RCS services
Rich, interactive messages in the default messaging app on supported phones.
RCS messaging
Cards, carousels and buttons from a verified brand.Promotional RCS
Offers customers can act on with one tap.Transactional RCS
Status cards and quick replies for orders and bookings.Voice
Voice, IVR and missed call services
Reach people by phone call, answer incoming calls automatically and capture leads from a free missed call.
Bulk voice calls
Recorded calls to many numbers with key-press replies.Promotional voice calls
Offers and announcements in a human voice.Transactional voice calls
Reminders and alerts triggered by your system.IVR service
Automated call menus that route callers.Missed call service
Leads, votes and verification from a free call.Email and data
Email and audience data
Reach inboxes with tracked campaigns and plan targeted outreach.
Bulk email
Campaigns with templates, automation and tracking.Promotional email
Newsletters and offers to subscribers.Transactional email
Receipts, invoices and password resets.Audience database
Segmented contact lists by area and industry.Not sure?
Which service should I use?
Start from what you want to achieve.
| Your goal | Best channel | Why |
|---|---|---|
| Send an OTP or login code | OTP SMS, with WhatsApp OTP as back-up | Fast, and reaches every phone |
| Tell customers their order has shipped | Transactional SMS or WhatsApp utility message | Expected messages, high read rate |
| Announce a sale or launch | Promotional SMS or WhatsApp marketing | Reach many people; WhatsApp adds pictures and buttons |
| Show a product catalogue | Promotional RCS or WhatsApp | Carousels and tap-to-buy buttons |
| Remind people about an appointment | WhatsApp, SMS or voice call | Choose by what your customers read |
| Collect leads cheaply | Missed call service | Free for the customer, no form |
| Answer incoming calls | IVR service | Every call answered and routed |
| Send a newsletter | Promotional email | Space for detail and links |
Why SMSNiti
Why businesses choose SMSNiti
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One partner for every channel: Plan SMS, WhatsApp, RCS, voice and email together instead of juggling many vendors.
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Registration help: We guide you through DLT, sender ID, template and brand approvals.
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Reports you can read: See what was delivered and how each campaign performed.
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People you can call: Our team in Pune answers the phone and WhatsApp.
Questions
Services: frequently asked questions
Bulk SMS, WhatsApp marketing and API, RCS, bulk voice calls, IVR, missed call service, bulk email and audience databases.
It depends on your goal. Use transactional or OTP messages for alerts and verification, promotional messages for offers, and voice or missed calls for reach and leads. Contact us and we will recommend a mix.
Yes. We guide you through DLT registration for SMS and brand or template approval for WhatsApp and RCS. See the DLT guide.
Yes. We are based in Pune and serve businesses across India and abroad. Messaging works online from anywhere.
Pricing depends on the service, message type and volume. See how pricing works or request a quote.
Talk to a messaging expert today
Tell us what you want to send and who to. We will suggest the channel and the plan.
